I wanted a special gift for my wife for Christmas. I was looking for earrings in particular and I knew that I wanted a pair of emerald stones. That was all I had in mind I had no specific idea as to the type or shape of earrings. I met with Victoria and she showed me a lot of different styles and shapes of stones and earring styles. I picked a style which had diamonds not emeralds and I thought that would be a problem. But Victoria found the perfect pair of emerald stones to replace the diamonds. Victoria had them set in the earrings in no time all during Christmas week. Victoria then went above and beyond to deliver them on time at my office. Not only is the expertise amazing but the overall service is mind blowing. Needless to say my wife was delighted.